Conditions Crystal of Bohemia

a classy gift for life

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Terms of Use

1/  If not specified otherwise, all prices include 21% of the I.V.A. and transportation and delivery costs. However, and in some cases depending of the origin of the merchandise, the order could be engraved by a customs duty or any other specific tax that the current legislation requires and that are not contemplated in our rates and which must be paid directly upon delivery of the order.

2/  In each transaction only one delivery address will be accepted per order, which will be served during the next 15 working days.

3/  The company reserves the right to reject any order proposal that it considers inappropriate, or comply with current Spanish legislation.

4/  In any case, the affected party may never claim under any circumstances. any type of compensation or repair for the non-acceptance of the order placed in your name.

5/  In any case, the relationship with the customer is limited to receipt and delivery within the established deadlines. of a specific order, so both parties are not subject to any kind of commitment in case of futures new orders or offers from third parties on items purchased or displayed here.

6/  To complete the process of buying an order, it will have to be made in advance through the virtual payment gateway system (POS), implemented on our website for credit card payment. The user is informed that this transaction will be carried out entirely in Spain, through SSL security systems (the data is entered in a secure page), the company being the total responsible for it.

7/  The client will have a period of 15 days to request the cancellation of an order and return of the reference payment sending a communication email to that includes the reason for such a claim. In this case, the transaction will be canceled, returning the entire amount paid and, if applicable, the client being obliged to send unwanted or defective merchandise to the company.

8/  In the event that the corresponding payment is not completed in the stipulated form, we will proceed to the definitive cancellation of the order proposal without any further responsibility or claim by both parties.

9/  Once the form is completed and the payment is made, a confirmation e-mail will be sent, where specify the delivery period, the amount of the aforementioned items with their corresponding I.V.A. and will be attached the corresponding purchase invoice.

10/  Despite professional and careful treatment in all manipulations, in In case of loss or deterioration of any element of an order, the company undertakes the immediate forwarding of another shipment with the same content, or the replacement of the damaged part, without any additional charge, provided that Communicate within 48 hours of receiving the order and it is opened in the presence of the agency dealer or of the post clerk, depending on the respective delivery system.

11/  All these conditions will be considered tacitly accepted by the customer at the time of sending us the completed form of an order, or by any other means of sending us their orders.

12/  The company may modify these conditions and rates, communicating it to through this website and at least 30 days before its entry into force. Having the customer has the power to accept them, or not, for future purchases and without any further responsibility or claim by both parties.

13/  For any divergence or litigation arising in the interpretation of these conditions, all parties submit to the jurisdiction of the Courts of the city of Madrid (Spain) renouncing any other legal jurisdiction that may correspond to them, taking into account that everything is done with the Best will and good faith.

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